If you believe someone who has passed away may have stored important documents with DokuDocs, submit a request below. We handle all inquiries with the utmost privacy and care.
Privacy Protected
All Requests Reviewed
Secure & Confidential
Important: For privacy protection, we will only confirm the existence of a vault to verified designated recipients. All other requesters receive a standard response regardless of search results.
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Your Information
2
Deceased Person
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Review & Submit
Why we need your information: We verify your identity and relationship to the deceased before sharing any vault information. Your details are never shared with third parties.
Your Information
Tell us who you are and your relationship to the deceased
First name is required.
Last name is required.
A valid email address is required.
Phone number is required.
Please select your relationship.
Provide as much information as you can. The more details you include, the more accurate our search. SSN is optional — a match can still be found using name, address, and phone number.
Deceased Person's Information
Information about the person you are searching for
First name is required.
Last name is required.
Format: XXX-XX-XXXX. Leave blank if unknown.
Checking request details...
Manual Verification Available
You are a designated recipient on a DokuDocs vault
The standard review checks government records twice a month, and those records are often months behind. If you know the account holder has passed away, our team can verify it directly using your documents.
Our team reviews your documents
We confirm with the funeral home
We try to reach the account holder and other recipients
Usually about 10 days (it can take more or less)
Manual Verification Fee
One-time · Non-refundable, even if the request is denied
$99.95
Nothing is charged on this page. You will first see exactly which documents are required, upload them, and review the terms. Payment is the very last step, and you can leave and come back at any time.
Request received: Your request has been submitted for review. If we find something we will email you. No further action is needed on your part in the meantime.
Review Your Request
Please confirm the information below before submitting
Your Information
Searching For
By submitting this request, you confirm that the information provided is accurate and that you have a legitimate reason for this inquiry. False requests may result in legal action. All submissions are logged with your IP address.
Request Submitted
Your request has been received. We will review it and respond to the email address you provided within 3–5 business days.
Submit your request with the deceased person's known information
Our system searches for a matching vault using name, address, phone, and SSN
If you are a designated recipient, the account holder is notified and given time to respond
You will receive an email with next steps
Privacy Policy
DokuDocs will never confirm or deny the existence of a vault to anyone who is not a verified designated recipient. All requests are logged. Frivolous or fraudulent requests are reported to authorities.
Need help?
If you have questions about the VDR process, contact our support team.